Providing advice and information to anyone who is homeless as well as those dealing with all kinds of housing problems. This includes housing rights, harassment, benefits, hostel placements and more.
Housing adviceline: 0808 800 4444 (lines open Monday – Friday 8am – 8pm, Saturday, Sunday 8am – 5pm)
Offering information and support for housing problems in Wales, with online advice and information on local centres.
Emergency support: 0845 075 5005 (lines open Monday – Friday 8am – 8pm, Saturday, Sunday 8am – 5pm).
Housing Advice Northern Ireland
Provides information and support for housing problems in Northern Ireland.
Housing Rights Service: 028 9024 5640 (lines open Monday – Friday 9.30am - 1.30pm).
Provides a confidential independent helpline for anyone with debt problems in England, Wales and Scotland. Offering expert advice over the phone and downloadable information online.
Helpline: 0808 808 4000 (lines open Monday - Friday 9am - 9pm, Saturday 9.30 - 1pm)
Helpline : 0800 138 1111 (lines open Monday - Friday 8am - 8pm)
Providing confidential independent advice on handling debt problems, plus online information to help any business with cash flow or debt problems.
Helpline: 0800 197 6026 (Monday - Friday 9am - 5pm).
A guide to avoiding repossession of your home.
Offering information on handling debt, plus local CAB offices around the UK; go online for more information.
Information for England: 08444 111 444
For Wales: 0844 477 2020
Offering help to young people (up to 25) with housing issues, as well as other support whatever the problem.
Helpline: 0808 808 4994 (lines open 1pm - 11pm every day)
Email help@getconnected.org.uk
If you’re feeling emotionally distressed and need someone to talk to, you can phone at any time of day or night.
Helpline: 08457 90 90 90 (lines open 24 hours every day)
Email: jo@samaritans.org
Providing support services to ex-offenders and their families.
Resettlement Plus Helpline: 020 7840 6464 (lines open Monday - Friday 9am - 5pm)
Email: helpline@nacro.org.uk
Providing information and support for people to anyone with drugs and alcohol related issues, and their families and friends
Helpline: 0808 1 606 606 (lines open Monday - Thursday 9am - 1pm, 7pm - 10.30pm, Friday 9am – 1pm, Sunday 10am - 1pm)
Email: help@drugsline.org
A self-help group for anyone who is an alcoholic; contact AA to find out about their meetings and recovery programme.
Helpline: 0845 769 7555
Email: help@alcoholics-anonymous.org.uk
A helpline for children and young people who are away from home or care; staff and volunteers provide advice 24-hour support by phone, email and text. They can help to find a place of safety in the event of not wanting to return home.
Helpline: 0808 800 70 70 (lines open 24 hours)
Text: 80234
Email: runaway@missingpeople.org.uk
Information on call charges to 08 numbers:
0800 - Free from BT land lines. Other networks may charge and mobile costs will be incurred.
0808 - Free from BT land lines. Other networks may charge and mobile costs will be incurred.
0845 – Free with BT land lines call packages, otherwise charged at 2p per minute daytime and weekend,5p per minute evenings. Other networks may charge and mobile costs will be incurred.
0300 - Calls cost standard national rate plus a 13.1p set up charge per call from a BT landline. Calls from other networks may be higher and from mobiles will cost considerably more.
0844 - Calls from BT land lines cost up to 5p per minute and 5p per call as part of many BT call packages, otherwise a 13.1p set up charge per call will be incurred. Calls from other networks may be higher and from mobiles will cost considerably more.
